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Service & Support


Service@Incat specialise in the maintenance and repair of Incat fast craft worldwide.

Incat’s after-sales service is primarily supported through our Service@Incat department, which is available 24 hours a day and comprises a selection of dedicated and highly trained specialists who are able to assist operators with a full range of technical support.

Service@Incat offers the following services:

  • Purchase and supply of spare parts, materials and other miscellaneous equipment for craft in service.
  • Identification of and rectification of in-service design issues.
  • Technical consultancy service.
  • Mobilisation and management of teams of Incat Tasmania qualified tradespersons in conducting emergency repairs to machinery and craft structure worldwide.
  • On-hire / Off-hire craft inspection and surveys.
  • Pre-purchase inspections and surveys.
  • On-site project management support (superintendency) for scheduled dry dockings and surveys, emergency repairs to machinery, emergency repairs to hull and craft structure.
  • Craft repair specifications, dry-dockings, (detailed repair procedures and engineering support).
  • Reviewing of any proposed in-service modifications to ensure compliance with Classification and Port State regulations.
  • Change of Flag – issues and compliance.
  • Specialised surveys including thermographic, vibration analysis,